Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. So I'm out money with no phone or service and thus far no solution offered. Your phone should be active within minutes; however the activation process may take up to one hour. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. Anyone can write a Trustpilot review. They have one of the most dependable 4G LTE networks in the United States among low cost carriers. Wondering if a report is missing? The wireless phone number can be changed only up to 4 times per year. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. I was charged double on my daughter phone ***-***-****. Track data usage in the app or from the home screen widget. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. We will get back to you in a few minutes. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. You must remove something in order to add this {{prodName}} to your cart. This helps your unused balance roll over to the next service cycle. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. Yes, as long as Straight Talk provides service in that zip code. My other carrier released my number which left me with no phone for 36 hours. Current items cannot be combined with other purchases. Please fill out the form below and we will be in touch with you ASAP. They say they'll call you back. Straight Talk is one of the leading wireless carriers in the United States. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. We also ensure all reviews are published without moderation. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. There wasn't one person that I spoke with that even cared. I would leave 0 stars if I could. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. If you need to see tips for WiFi connectivity, click here. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. Well start sending you the news you need delivered straight to you. WebOverview of Straight Talk Wireless complaint handling. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. Concerns about data usage are often reported by users. How do I know I can trust these reviews about Straight Talk Wireless? Straight Talk is a carrier formed by the combination of Tracfone and Walmart. BACKGROUND APPS: Turn off apps running in the background. Would not make an exception,to a hotel reservation I made thru Priceline. I am very upset that they would not honor the warranty that the phone was supposed to have. You have exceeded the amount of Smartpay items allowed in your cart. To use this option, simply visit the Straight Talk official website. I guess you get what you pay for with the cheap service!!! WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. This past Sunday, the Cleveland Browns hosted the Los Angeles Chargers in a game the Vegas-betting types for some reason found a way to make the Browns favored in. So I'm out money with no phone or service and thus far no solution offered. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. Other terms and conditions apply. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. on 2/28 at 3:05PM I don't recommend Straight Talk to No one! He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. Unsubscribe easily. Unsubscribe easily. I will be looking for another pre pay service with hopefully much better customer service! Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. Tell us what your question is about so we can direct you to the best team to help you. But they were so QUICK to take the money out of my account. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. I was charged the full amount and then the next day lost phone and text service. Who is ED Magedson - Founder, Ripoff Report. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Please visit our 611611 Page. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. And should that be the case, you might want to cancel. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. J.D. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A Wow! WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours. That person took my address, email address, and phone number. Listings for companies similar to Straight Talk: Customer service is awful. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. When using this App, standard data rates may apply. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. Please keep sharing your experiences so we can continue to improve this free resource. There's no kind of help or communication to help at ALL. @PBQB523 Focusing on our quality of customer service is our priority. If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. Unacceptable. Refill with your credit card right from your device. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. They refuse to credit my account and are charging me full price for another month without the service I paid for. This is a garbage company and should not be able to do business. I had straight talk for years. When I got home to do the setup it said I had no service at my address. WebStraight Talk, Inc. I would not go through this company again for all of king midas' silver. Straight Talk is also branded as Tracfone and offers prepaid phone service. Hamilton Ontario, MidWest Federal Credit Union Midwest Federal Credit Union Discriminates against Asians and people disabilities, PTSD and lies about their Certified ID is Fake Maine Brunswick, Braman Honda of Palm Beach Address: 5200 Lake Worth Rd, Greenacres, FL 33463 Phone: (561) 790-8570 bramanhondapb.com https://www.bramanhondapb.com/ my email is johntharp2023fl@gmail.com in case anyone wants to respond to the email or if you had a similar experience. They outsource all of their work to Philippines who do not know the basics of the English language. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. Track data Asked for a supervisor and was told they don't transfer calls. I had straight talk for years. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. You can use our automated system or speak to a Customer Care Representative. They constantly use data and can slow down the processing speed of your phone. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. Actual availability, coverage and speed may vary. That's how much they give a . And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Stole $57.98 from me. After setting the sync settings, emails will begin displaying on your phone. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. FAQ. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. I spent HOURS on the phone with customer service getting the same answer every time. There are no contracts and no hidden fees. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Calling customer support is useless. on 2/28 at 12:51PM strict standards for business conduct. WebHow to Contact Straight Talk Customer Service Using DoNotPay! Straight Talk is a reliable alternative to major cellphone providers. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Will I be able to use my existing handset when I move to Straight Talk? I am beyond sick of straight talk!! Transferred my friends number and now both phones are not working! Check running services and close unnecessary applications. An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. In short, the two companies are not related. Reduce the use of the "Live Wallpapers" (These use processing power and memory). Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. This number worked fantastically, and I got all I needed accomplished! I can not find a way to contact them if I am not a customer. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. > Sign In / Reset Password. My existing internet was down with no ETA and 3-days to even get a reply. Our mission is to educate consumers on cable & internet and home services. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. File your review. Never called . And yes, there are several ways to reach the Straight Talk customer service team. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. Use the charger that came with your phone to avoid battery damage. WebClick on the option See Balance/Service Date. Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. We've created these shortcuts and apps to try to help customers like you (and ourselves!) If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Harris Teeter. He said he was not allowed to transfer the call to anyone else. These include: Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Copyright 2022 Consumers Unified LLC. Please select which one you wish to keep. Today I was told I would only need a credit card to sign up for service. CROOKS! Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. You will need to perform a separate checkout for the items in your cart. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. > Check Payment Status. WebStraight Talk, Inc. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. TRYING TO WARRANTY ETOBICOKE ONTARIO, Becovic Management Housing discriminationBecovic management refuse to adhere to TENANT ADDENDUM non lease renewal explanation Chicago Illinois, Property / Condominium Managment - Real Estate, Real Estate Fraud, Real Estate Scam Artist. I spent HOURS on the phone with customer service getting the same answer every time. He just did want to do it. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! Guess what! We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. So even if you wanted to keep your phone number it's impossible until THEY update their system. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. WebGet rewarded with Free Service at Straight Talk Rewards. Cell service is strong here. Your Straight Talk phone uses the towers from one of these four networks. All rights reserved. Manage Account. Many customers received refunds from the company. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Check the "Battery Use" screen to review features or functions that have been consuming your battery. But I stayed on there three hours trying to get a phone for my husband. I ordered a Samsung Galaxy S10 from their website. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. Straight Talk: Call 1-877-430-2355. I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. Long time customer of Straight Talk. WebContact Us Now. Advertisers above have met our
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