hctra customer service

} Log in to manage your EZ TAG account. Select Accept to consent or Reject to decline non-essential cookies for this use. background-color: #376d7d; 2023 Texas Department of Transportation. .hmg-jb-alert-info, .hmg-jb-alert-success { Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. . However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. color: #203f48; Customer Service. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. preview. Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. BancPass users will be charged the electronic toll tag discounted rate. Position requires ability to work in a very structured environment with a diverse workforce. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. Houston, Texas, United States. .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { var jb_url_lower = jb_url.toLowerCase(); You can try any of the methods below to contact EZ TAG. Unpaid tolls may result in additional fees and penalties, including issuance . You can pay for a Toll Violation Invoice you received in the mail online. I have been with RS for years & have great clients. It is also up to the User to adhere to all Toll Operator requirements. If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. Very friendly employees easy to communicate with and have questions answered. Last Modified May 6, 2020. Haddington, Scotland, United Kingdom. if(typeof jQuery == 'undefined') { 9 followers 9 connections. Everyone is always so nice and helpful when dealing with the staff at Resource. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. Customer Service Hours Referrals increase your chances of interviewing at Harris County by 2x. .hmg-jb-bg-primary { $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. 2277 Plaza Drive, Suite 600 Please include the detailed page showing the license plate, time/location and toll amount. x We use cookies to ensure that we give you the best experience on our website. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. Contact Us. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . How can I pay my Harris County Toll Road Authority bill? 6538 South Frwy. Learn more in our Cookie Policy. Get email updates for new Customer Service Representative jobs in Houston, TX. Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. Discover which options are the fastest to get your customer service issues resolved.. Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. BancPass does not require a minimum balance be maintained. The latest review Lien release was posted on Sep 19, 2022. Ability to speak effectively on the telephone. Love my recruiters & clients. BLUERIDGE TRANSPORTATION GROUP, LLC equipment. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. What If deactivate my BancPass Toll Sticker? Everyone is always so nice and helpful when dealing with the staff at Resource. 281-875-3279. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. Login. Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. Hilton Honors Number. Replenish your account using cash or debit at a participating retailer. Open an EZ Tagaccountonline today. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. TxTag has launched a new website to make it even easier for you to manage your account. Simply call the customer service department at 866-978-5061. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? Order your EZ TAG. Call Center [HCTRA] $15.75 /hr. Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. Business operations will resume Monday, January 3, 2022. See all the best ways overall to get in contact with EZ TAG ASAP. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. } document.write("