If you have an older person's pass that expires in the next two months renew online with the following links: -. For those people needing to apply for their renewal this too can now be done byApplying online. Apply for or renew your bus pass. Please let us know if you no longer require a bus pass. You can apply for a disabled persons bus pass if you are a Medway resident. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. Apply for or renew your bus pass. It does not store any personal data. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. But opting out of some of these cookies may affect your browsing experience. Are senior bus passes renewed automatically? Find out more about an igo card. Read and contribute to the 20 readers' comments . Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. Your new pass will be not sent until a week before your old. Companion passes are automatically renewed at least 2 weeks before they are due to expire. You do not need to reapply for your bus pass. Please check with the county council in the area you plan to visit. The list of these services is on the GCC web site, under Transport. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. We only need this if you want us to contact you and we won't keep it once we've replied. How long does it take to renew an older persons pass? This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. For further information contact: The National Rail enquiries telephone number is 08457 484950. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. Your older person's bus pass is valid for four years. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Freedom Pass expiring: How and when to renew London travel permits. You can start using your new pass immediately, just like you would with a new debit or credit card. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. Youll need to provide proof of identity. If you send us different evidence, your pass may be delayed or refused. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. There is no need to contact us until we get in touch with . Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. All rights reserved. Can I use my pass on Trains? What time can I use my bus pass outside of Gloucestershire? If you dont provide us with evidence, your new pass will be delayed. The cookie is used to store the user consent for the cookies in the category "Analytics". Call us on 0345 200 0388 for an application form or for assistance completing one. Your browser does not allow scripting so some of the features of this page may not work. Renewing, updating or cancelling a bus pass. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. If you pass does not register on the card reader on the bus, we won't know the pass is being used. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. Do not include common words or names. This can be done by visiting a participating library only. Customers will receive their new pass to the registered address at least1 week before their current pass expires. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. If you have not received your renewal form, please contact our information line on 0345 600 0659. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. *A. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Can I use my disability-related with a companion bus pass in other parts of England? So, to find out if you're eligible and where to apply, get in touch with your local council. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. You will receive your pass by post within 5 working days. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. igo card for 11 to 16 year olds. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. You should have receive your renewal form by mid-February. Application forms for the 'English National Concessionary Travel Scheme . These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. For further information see www.gloucestershire.gov.uk/fairprocessing. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Some bus services are changing. We will need to see evidence of your new address. If you have not received this letter, call us straightaway on 01452 426265. These cookies ensure basic functionalities and security features of the website, anonymously. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. 4 Apply online. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. How did the American colonies actually win the war and gain their Independence from Britain? Your bus pass will be renewed automatically. I have not had an automatic renewal what do I do? If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Please ensure that you keep us informed of any changes to your name or address. The county council will not reimburse you for any charges levied by medical specialists or advocates. These cookies will be stored in your browser only with your consent. If your current bus pass is due to expire within the next month, this is an indication that we . thurrock.gov.uk uses cookies to make the site simpler. Necessary cookies are absolutely essential for the website to function properly. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. Username Password Forgotten your Password? If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. Residents are. You do not need to renew an igo card. These are mostly people who have held a bus pass since at least 2008 and will now be . You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. Learning impairment that has resulted in an arrested state of development before adulthood. You can renew your bus pass up to 8 weeks before it expires. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. We send out renewed passes by the end of March. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. Your pass will be automatically renewed if you have used it within the last 13 months. Update or cancel a card. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. Please still, Older Persons bus passes will normally be automatically renewed. If you do not have your current pass, then please contact us. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. The passes will be sent out automatically but people should call the bus renewal hotline . all that. I am an age-related bus pass holder and my current bus pass is due to expire soon. Changes To Renewal Of Concessionary Bus Passes. Concessionary bus passes will no longer be renewed automatically. If you have any questions, you can call us to discuss your application on 0345 200 0388. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. How do I renew my bus pass in Northumberland? Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Using your card. My age-related pass has now expired but I have not received a new one. renewed people had to fill in forms and submit photographs but we have scrapped However, you may not be allowed to use your bus pass on night buses i.e. Forgotten your Username? Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. The expiry date will normally be five years from your birthday. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Other Scottish passes arent accepted on the trams. Copyright Lancashire County Council 2022. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. five years If you have any problems using your card, it will be necessary for you to contact the bus company directly. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. Where you caught it and at what time, along with your destination. My new bus pass will not work when I place it on the smart card reader on the bus. Alternatively you are able to renew your vouchers online. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. I am a disabled pass holder, will I receive a bus pass renewal letter? Renewing your Bus Pass. system now generates new passes automatically at least a fortnight before the The pass is valid for the journey being undertaken, for example at the right time of day. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Can I use my pass on Trains? We will post your renewed bus pass 18days before the old one expires. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. You may need to provide proof of your new address. Your new pass will be valid for 2years. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. The day and date you experienced difficulties. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Completed renewal forms will be processed and new vouchers issued approx. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Have you moved? We also use cookies set by other sites to help us deliver content from their services. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. See. Login to renew or manage your Bus Pass and to keep your details up to date.
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