liveops nation portal

Login. All rights reserved. You can also manage cookies in your browser settings. Agent Login Username / Email Forgot password? Work from home. Remote work is undeniably popular and LiveOps offers that. Functionality Add this integration to enable authentication and provisioning capabilities. The amount of paper eliminated alone was a huge benefit. Existing Duo Security enrollments. GM Regional Customer Care Operations, major utility. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. View our background requirements here. Learn about Liveops Enterprise Solutions Click Here . But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. They have to be accessible, easy to use, secure, and platform agnostic. The more investment you make in yourself, the greater the reward. Forgot your password? They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Its a good company depending on the project you are on. Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. Join Liveops Nation and experience the freedom and autonomy of being self-employed! This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Hard to get in contact with managers for help. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Provide support to users of top tax software providers. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Unlimited Flex Vacation New Parent Leave Protection. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. About Liveops Employee benefits & perks. Be the customer care voice of top brands, providing best-in-class service. Not sure which client opportunity (or opportunities!) This field is for validation purposes and should be left unchanged. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. OR Look in your activation email. They love it because it does what it's supposed to do.. Customers sometimes need to speak with a live agent. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Best of Antivirus Software. Different programs have different pay structures. Single Sign On. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. . Copyright 2023 Liveops, Inc. All rights reserved. You can actually enable a person to get to an application through the Okta platform. Want to become a Liveops agent? Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Goodbye long commutes, rigid schedules, and busybody managers. Earning potential. Mobile first. You can also manage cookies in your browser settings. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Life doesnt always run on a schedule. Is Liveops nation legit? Flexibility. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Find top links about Liveops Nation Login along with social links, FAQs, and more. To accept cookies continue browsing as normal. Cons. From professional services to documentation, all via the latest industry blogs, we've got you covered. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Improving Peoples Lives. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. Join the revolution of the modern contact center! Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Grow your home business through Liveops client network, working with the brands you know and love. Liveops: Flexibility. Everyone else we spoke to claimed they were cloud-based but they weren't. Our developer community is here for you. Well learn about your business and help guide the best solutions based on your needs. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Gift Matching 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . Were all looking at the same data one version of truth consolidated in a single repository. Liveops offers work from home in customer service and sales. Whats it like to be self-employed and provide virtual contact center services? Remember me. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Login to track your existing support requests. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. To find out more, read our Privacy Policy and Cookie Policy. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. I wish there was some type of base pay. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Copyright 2023 Liveops, Inc. All rights reserved. Log in. Submit an application for an available virtual contact center opportunity. Learn about Liveops Enterprise Solutions Click Here . If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. Liveops Nation - Virtual Call Center Community. Earning potential. Learn more Tax Support Provide support to users of top tax software providers. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. Liveops is a legitimate company. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Sell top insurance coverage to warm leads (license required). Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Check the Eligibility requirements and make sure were currently accepting applications in your state. ; The user selects the Duo Security option. Are you an employee? Not everyone will be as precious with your business as you are. Login - LiveOps Inc. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. Username or Email Password. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. Since you are self-employed, you are in control of your profits and losses. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. Agent Sign-In. This means you can choose when, where, and how often to work! Here's everything you need to succeed with Okta. Were now out of the back room and working with the business to add direct value, Huckabay says. Copyright 2023 Liveops, Inc. All rights reserved. Ditch the paperwork and endless manual tasks. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. But we were just relentless, and in one year we moved all of our workloads to the cloud. Username or Email Password. . But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. (sales@liveops.com) Press & Media. He sees a role for Okta in all of it. Liveops is a recognized thought leader in the virtual contact center and customer service industries. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Go Further; Marketplace. Want to become a Liveops agent? Learn more about how Liveops virtual contact center solutions can scale your business. Get Directions Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales Discipline and setting expectations of yourself are key to working from home. Quickly assessing customer needs and providing sound solutions. Then, this is the place where you can find some sources which provide detailed information. Managing multiple systems, programs, and screens simultaneously. Documenting details of calls and customer interactions. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. One where youre provided with free warm leads? By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Easy global collaboration. I like feeling like Im helping people all from the comfort of home. To find out more, read our Privacy Policy and Cookie Policy. Liveops SWA Array Overview This app integration supports Single Sign-On. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. Liveops exists to improve people's lives, and . The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. We understand the complex nature of managing independent contractors. Copyright 2023 Liveops, Inc. All rights reserved. Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. Okta offered exactly what Live Nation needed. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Apply now and a member of our team will work quickly to review . Want to become a Liveops agent? The integrations looked complex. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . You get to dictate when and how often you commit to providing services. Hello, Liveops. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. McAfee and Norton were almost a tie but by far the most popular amongst agents. Our Offices. Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. Now we can focus on making sure IT is partnered with the business in everything they do.. The only downside is a lot of training without pay. If there are system issues, you will not get paid. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. As a lot of people in the company say: it just works. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. GROW YOUR BUSINESS We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. Heres a direct link to where you can sign up. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. Looks like you have Javascript turned off! Join Liveops Nation and experience the freedom and autonomy of being self-employed! As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Find Out How & Apply . Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. I wish there was some type of base pay. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Browse case studies, customer service tips and other helpful resources for enterprises. Want to become an Independent Liveops Agent. Independent Contractors are responsible for expenses and control their profit and loss. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. Apply now and a member of our team will work quickly to review your application and provide next steps. Liveops employees can directly contribute to the success of students journeys through college into . Improving Peoples Lives. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Want to give someone something unique this holiday season? I trust them and look forward to more cooperation and partnership in the future. We use cookies to improve your experience on our website. Help patients get the most out of treatment plans. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here Copyright 2023 Okta. Submit ticket. We didnt just evolve the remote contact center model, we revolutionized it. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. Its a huge, huge advantage for us, says Myers. Join Liveops Nation and experience the freedom and autonomy of being self-employed! You dont necessarily have calls every minute, however, which makes the hourly rate suspect. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Keep contractors happy with accurate payments on time, every time. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. https://join.liveops.com/work-from-home-call-center-jobs/ Okta goes so much further than other providers, Huckabay says. Public Relations e-mail (press@liveops.com) Locations. A wide array of jobs -- many of them well-paid -- don't require a degree.. Group Linking Link Okta groups to existing groups in the application. Developer Center. FLEXIBILITY AT SCALE. Freedom. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. Rather, you are self-employed meaning you work for yourself, or your business. If there are system issues, you will not get paid. We'd have had to build out a lot of infrastructure. Connect and protect your employees, contractors, and business partners with Identity-powered security. But what good is making your own schedule if you cant get a schedule? For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Client opportunities may have additional requirements, including expanded client-specific certification. First, check out our frequently asked questions about the agent experience and application process. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. No problem. fits your experience, personality, and preferences the best? Or, if, No college? Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. To accept cookies continue browsing as normal. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. Pros. Reach out to us. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Flexibility. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. You dont have to do anything else.. At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. Find Out How & Apply . Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. This means you can choose when, where, and how often to work! The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. about the agent experience and application. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. Browse case studies, customer service tips and other helpful resources for enterprises. Main hustle or side gig its all up to you. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. Forgot Password Enter the email address associated with your account. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. You may also receive performance-based pay or other incentives. We couldnt have done it without Openforce. Love the flexibility of the jobs, but wish training was paid. Press & Media. Across the country. Your customers deserve the best at every touchpoint. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! Please enable it to improve your browsing experience. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Which equals no money! We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. Apr 04, 22 (Updated: Sep 19, 22) Use your email address or username and password to sign into your WebCE learning center account. Companies across a variety of industries trust Liveops to provide virtual contact center services. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Unfortunately they dont pay a minimum per hour like other companies. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. We use cookies to improve your experience on our website. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Actual earnings may vary depending on client opportunity and support required. Thats up to you. No problem. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. Community. View our background requirements here. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Login. Work confidently with real-time chat support, tech support, business tools and professional development workshops. You are paid the the talk/email minute when working so your pay for each day will vary. Support. Support. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Earning potential. Its why weve led the industry in virtual flex agent services for more than 20 years. Okta was leaps and bounds ahead of all the other providers, says Myers. Users verify their identity by . Take our quick quiz and well recommend our top client matches for you. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. When someone leaves, they're deactivated. Money is amazing, but like every job there are flaws. Keith Myers, SVP Business Technology, Live Nation. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Learn More. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Or you do, but sit & sit with few to no calls? Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Cons are having to provide your own equipment. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution.

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