axs tickets disappeared

AXS tickets can vary in pricing depending on the size of the venue. The hassle with trying to login is just ridiculous! Too bad it makes you give AXSTickets at least one star on the review. I placed two orders for tickets at the same event. There is no error indicated but I am unable to complete purchase. I'm unable to not only log in to the app on my phone, but also on my computer. I cannot log into the main AXS page on the AXS website. This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. Apparently only 2 people actually made it to the meet and greet that day. Press question mark to learn the rest of the keyboard shortcuts. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. AXS Account Your Account My tickets are not in my account? Save your emailed tickets. How you have this market largely cornered is beyond me. As soon as I select buy tickets the next page fails to fully load. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. I never heard back! Twice this week my family has tried to transfer tickets from one AXS account to another. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. Do the terms of your original ticket purchase permit you to re-sell the tickets? No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. So basically I got scammed out of $250. So, please do yourself a favour and buy from the venue direct. Once tickets are transferred through AXS, the original purchaser does not have access. I can log in on my computer but not on the AXS app on my phone. I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? I do not understand where the difficulties lie in this process and am very unhappy with this service. Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! Same here! Mappy vous propose les meilleurs itinraires en voiture en prenant en compte les options choisies : taille de la voiture, type de carburant, consommation moyenne du vhicule. First of all their customer service is terrible. Sortir et rejoindre la voie. In the meantime I contacted with them egain and they said that their "technical team" did not contact with them regarding my issue. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. Mine kept giving me the incorrect password error when I knew it was correct. Please answer. ~VP, Contact Center. I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. They hold your money forever if there is any issue with your event or if you sold your tickets. With the AXS app, you can Justuseapp Safety Score for AXS Tickets Is 13.2/100. The show is tonight with no way to access my account or update my password. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Get the AXS app from App Store or on Google Play. The gig has not been cancelled we just chose not to go. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. Then AXSTickets froze, so I killed and restarted it. Sheffield and Glasgow. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. It's all a fan needs, all in one app. Reply from AXS USA. In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Their website did not inform me I would be charged $25 for this service. That was over a week ago and Im still waiting for my money. I have to agree with everyone here, on the catastrophy of this AXS App. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. Thanks for the review and enjoy your event! AXS Tickets Reviews. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. I have deleted data and cache to no avail. Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. These tickets are non refundable so I am out $200. Mappy donne les informations utiles pour votre itinraire de. AXSTickets communications are confusing. Hi Lennie, Thank you so much! AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. 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Still no success. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. At that point, you must then go BACK to AXSTickets and sign in to see your tickets. Never use this service again. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. By Tickets not showing up in app for event next day. N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". I would rather be told the truth than a lie, after reading other reviews I see its a big issue. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . We dont need an app for everything. No content will load on the Iphone App. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. EASILY SELL YOUR TICKETSPlans can change. Apparently it is actually AXS? With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. What's a "Waiting Room"? I got them quick without any complications but just last week to check if I still had them because I decided I wanted to sell them so I could go to another event but they were gone? I ordered tickets online to a recent show. I always try to pay with PayPal, just for their excellent refund policy. I was not aware I had already completed my purchase and was charged $181. So if you find that your tickets have disappeared it seems there's no need to worry. On android, goto "Settings" click AXS Tickets app. If you are a AXS Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AXS Tickets. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. Even the emails disappeared. Thats the date I requested the transfer. then to me it seems something is missing from the transaction. Be safe from hackers and unwanted bills. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. Glitchy, redundant and worthless app that doesnt work if you are WiFi or VPN. I never write negative reviews but this is the worst app I have ever tried to use. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. See all 9 articles Ticket Order Help Im trying to sell the missing order as it was made in error. This is for London (October). I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. The monopoly that AXS holds in the ticket and entertainment market creates an environment at AXS where customer service is not only an afterthought but non existent. The only option is to cancel while the timer runs out. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Today, My 2 tickets has dissapear in My Events Section. Went online and I saw that my tickets were available but I still didnt see an actual ticket. What is a Pre-sale? I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. And why did I pay such exorbitant surcharge fees for THIS experience? I dont know if it had deleted my tickets or if its a glitch but I dont know. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) Boooooo Axs. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. Eventually I had to go through my credit card company to dispute the payment for tickets. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. I did so and AXSTickets froze again. Especially if you cant even get it for work properly. have 5 more performances that I cannot list. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). This update includes performance improvements and bug fixes. came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. Does my friend have to accept each ticket separately? If they pay you now, there's no insurance for them if the new owners are refused entry. Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 . It never comes. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. This telling me time and time again, that I had NO EVENT COMING. How do I get a pre-sale password? My daughter ending up unable to transfer her tickets, so lost over $100. Im annoyed with this application and dont even care to resolve the issue.Im going to really miss the easy use of Flash Seats. Continuer sur 36 kilomtres, Sortir et rejoindre la voie. Also, it makes no difference if you use AXSTickets or the website. Le march auto neuf entre 100 000 euros et 200 000 euros : dcouvrez les modles possibles. My axs app on my iphone is not working. I was happy and excited. You CANNOT view your ticket on desktop or web mobile, and cant even sign in on desktop/web mobile. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. We have over 1,000,000 users and companies will listen to us. Im very easily to forget my password. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. To purchase tickets online, go to GasSouthDistrict.com, click on the event you would like to attend, click the buy now button, and the purchasing process has begun. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. I have no problem logging in to my axs.com account on my computer. In the future, I would definitely try not to use AXS for ticket purchases. I'm getting sent in a loop to verify my device to sign on to the app. AXSTickets currently states that the tix were transferred on March 14, 2019. Alex P. is a great addition to our team. Some issues cannot be easily resolved through online tutorials or self help. LTE/3G/2G (auto connect). We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. I have the app and have refreshed, but my tickets are not there, please resend. I will NEVER try to get tickets thru these frauds again. Bought tickets for a show that was postponed. This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. NOT RECEIVED MY TICKETS FOR TONIGHT No paper tickets required. Please fix this and I hope there is no other fans that will experience the same thing as me. I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets.

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